An accomplished, adroit, leader that achieves brilliance in the work place by exposing employees and customers strong points through positive imaginative direction . A philosophy that creates intelligent systems that measure and report pre-determined corporate targets dynamically helps create a work environment that is coveted by the industries top performers creating the foundation for a successful organization.
Brenda S Jarvis
Tasked with Processes and success of branches after initial approval and set up. Managed integration of existing branch transition into RFC’s retail platform as well as ongoing success after setup.
Instrumental in all aspects of start-up real estate firm including licensing, securing office space, hiring, training agents, and marketing. Created and manage compensation plans for agents as well office staff.
Expanded branch structure from traditional retail branches to hybrid low cost net profit model. Highest producing development manager within the newest structure netting an average of three branches per month.
Launched a new Midwestern division with corporate headquarters located in Charlotte North Carolina. Company was sold and buyer contracted footprint to only Northeast states.
Recruited by corporate office into an executive management position after managing one of the top 10 1st Metropolitan branches. Created preferred lender program which channeled a large percentage of the 200+ million dollar broker business to hand-picked partners. The program was a huge success moving the percentage of business that went to the PLP group from 13% of the overall loan volume to almost 60% in early 2009. This program created an additional $120,000 a month of incremental income for corporate and over $300,000 in additional monthly income for the branches.
Cultivated a group of nine originators and one processor in two locations to become one of 1st Metropolitan's top 10 branches. Focused on government and purchase business in the Cincinnati office, using the Maryland office as a call center to capture all facets of the origination business.
Started as loan officer after leaving restaurant field. Assigned as manager of branch after only three months at the firm.
Hired as a cook while attending college, worked through all positions to become general manager. Built a team concept that empowered employees to make guest first decisions that created a customer focused environment powered by individuals authorized to make it right.